DURBAN, 31 MARCH 2023: Wetu, an established technology company providing solutions to the travel trade, has been evolving its platform to cater to the opportunities presented by the progression of technology and customer’s engagement preferences.
“With the increasing adoption of technology, potential travellers now have access to a wealth of information and visuals, which have naturally altered the way they research, plan, and book their trips,” says Paul de Waal, founder and CEO of Wetu.
By understanding the trends within the travel and tech industry, and analysing how people engage with current itinerary outputs, Wetu was able to enter a collaborative space with clients to understand their operational needs, difficulties and challenges, and guide the development of the output’s design and functionality. Ultimately, the new itinerary output aims to provide a solution that adds value to clients and a more engaging experience for potential travellers.
Designed to be destination-forward, the new itinerary output creates a powerful and immersive experience using both high-quality video and imagery. This new output is fully mobile-responsive, allowing travellers to engage on any device at any time.
The new itinerary output is the first step towards meeting the amplified customer expectations in a changing travel landscape. Its content-rich approach resonates with the emotive connections made during travel, creating a seamless enquiry experience and allowing for easier and faster decision-making.
We are proud to be serving an industry that brings joy, life-changing experiences, and employment to so many across the world. The new itinerary output is just the beginning of a new and improved customer experience that Wetu is excited to offer.
**ENDS**
About Wetu Tourism Solutions
Wetu provides information technology & services to the global travel trade, empowering stakeholders with a digital content management & distribution system that enables better collaboration within the trade. Join the Wetu community to inspire travellers with interactive, media-rich content that sells.
