CAPE TOWN, MAY 22, 2024 – Proflight Zambia has announced an industry-leading baggage policy update that allows for unprecedented flexibility to better accommodate modern travellers’ diverse needs. Effective immediately, the new policy provides a free 23kg checked baggage allowance on all domestic routes, regardless of fare type.
In a break from traditional piece-based approaches, Proflight has a pioneering “weight concept” model that gives passengers freedom over how to distribute their baggage allowance. Travellers can now split the 23kg weight across multiple bags without restrictions on bag counts.
Proflight’s baggage policies also enable allowance sharing across all passengers within reservations, as well as between families holding separate bookings but with matching surnames. This facilitates easier coordination for groups and families travelling together.
Proflight Zambia’s Director of Flight Operations Captain Josias Walubita emphasised the customer-centric philosophy: “We are committed to providing our passengers with the best possible travel experience. This revised baggage policy reflects our ongoing efforts to enhance customer satisfaction and streamline our services.”
The new baggage model demonstrates Proflight’s commitment to reshaping air travel practices based on modern realities and human needs, rather than industry conventions. From adventure tourists exploring Zambia’s safari destinations to business travellers on regional routes, the policy allows for a streamlined, hassle-free experience.
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About Proflight Zambia
Proflight Zambia, established as a scheduled airline in 2005, is Zambia’s leading airline. Operating from its base in Lusaka its domestic routes include Livingstone, Mfuwe, Ndola, Solwezi, Kalumbila, Mansa, and Kasama, seasonal safari routes to Chunga airstrip in Kafue National Park and Jeki/Royal airstrips in Lower Zambezi; and regionally to Durban, Johannesburg, and Cape Town in South Africa from Lusaka.
The airline prides itself in providing a safe, reliable, efficient, and friendly service, and offering good value to business and leisure travellers locally and internationally. The airline operates four 50-seater Bombardier CRJ-100/200 jets, a Bombardier CRJ-100 Freighter Jet, four 29-seater Jetstream 41 aircraft and one 18-seater Jetstream 32 aircraft.
More information is available at www.flyzambia.com
For media inquiries, please contact:
Big Ambitions
Kayla Davids
+27 71 891 7487
kayla@bigambitions.co.za
