INDUSTRY BODY RESPONDS TO INTERNATIONAL SAFETY CONCERNS
JOHANNESBURG — The Federated Hospitality Association of South Africa (FEDHASA) today reinforced that South Africa’s accommodations, restaurants, and hospitality establishments continue to provide safe, welcoming environments for domestic and international visitors alike.
Following yesterday’s high-profile meeting between U.S. President Donald Trump and South African President Cyril Ramaphosa, FEDHASA emphasises that millions of visitors experience a safe South African hospitality experience each year without incident.
Our hospitality industry upholds some of the highest service and security standards globally,” says Rosemary Anderson, National Chairperson of FEDHASA. “From boutique guesthouses to international hotel brands, our members implement comprehensive security protocols that allow guests to relax and enjoy South Africa’s legendary hospitality with peace of mind.”
South Africa continues to host millions of domestic and international visitors annually across its hotels, B&Bs, restaurants and resorts, all operating under stringent health & safety guidelines developed over years in partnership with both government bodies and private industry partners.
While crime remains a challenge nationally, as it does across many countries the hospitality industry has many safeguards in place including:
- The vast majority of accommodation providers operate with integrated security systems tailored for guest protection.
- High-traffic tourism zones benefit from visible policing support through provincial initiatives.
- Operators have direct access to real-time response platforms such as the Tourism Safety Support Unit.
- Staff at accredited establishments receive ongoing training on incident prevention and emergency response protocols.
“We’ve built professionalism into every layer, from concierge desks knowing how to escalate concerns swiftly right through housekeeping staff trained on guest wellbeing,” says Anderson.
Whether it’s sundowners overlooking Table Mountain or breakfast served in the Drakensburg mountains by someone who sees their job as part of rebuilding this country – you’ll find resilience, friendliness and kindness backed by world-class hospitality standards that we are very proud of.
ENDS